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Shipping & Returns

Shipping Policy

Thank you for visiting and shopping at HelyarMx. Following are the terms and conditions that constitute our Shipping Policy.

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping charges for your order will be calculated and displayed at checkout.

 

HelyarMx ships to addresses within the UK. We do not ship outside of the UK.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). 

HelyarMx is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

Return & Exchange Policy

Please ensure you return your unworn goods, as sold/ recieved, with all the original packaging, tags & labels with 30 days of receipt. Items packaged in a box, e.g. boots, must be returned in an outer box or bag for protection. Please do not apply the returns label to the product packaging. We will not cover the cost of returning your items.
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